Privacy

This website is operated by ServiceLeads Ltd (“we”, “us”). This policy explains what information we collect, how we use it, and your rights.

Information we collect

• Information you send us: If you contact us, we receive the details you provide (for example: your name, email address, business name, and message).
• Basic technical data: Like most websites, our hosting provider may collect basic logs (for example: IP address, browser type, and pages visited) for security and reliability.
• Embedded third‑party content: If you view pages that include third‑party embeds (for example, an onboarding video), those providers may collect information and set cookies in line with their own policies.

How we use your information

• To respond to enquiries and communicate with you.
• To provide services and manage client relationships.
• To maintain and improve the website, including security and troubleshooting.
• To comply with legal obligations where required.

Lawful bases (UK GDPR)

Where UK GDPR applies, we typically rely on legitimate interests (responding to enquiries and operating our business), performance of a contract (where you become a client), and legal obligations (where applicable).

Sharing your information

We do not sell your personal information. We may share information with service providers who help us run the website and deliver services (for example: hosting and video providers), and with professional advisers where necessary.

Retention

We keep enquiry and client communications for as long as needed to respond, provide services, and meet legal/accounting requirements.

Your rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or object to our processing of your personal information. To make a request, contact us using the details below.

Contact

Email: jamie@serviceleads.co.uk