01
Working hours
Aim for ≤5 minutes. Anything under 15 minutes is a big advantage in competitive niches.
- Instant WhatsApp notification
- One-tap call button
- Saved replies
System guide
Speed-to-lead: the 5-minute rule
Your lead cost doesn’t matter if you reply an hour later. When people enquire, they message 3–5 companies. The first competent reply wins.
Targets (simple + realistic)
You don’t need a call centre. You need a predictable response loop.
02
Evenings / weekends
Set expectations and book the next slot. Don’t go silent.
- Auto-reply with next available times
- Ask for 1–2 key details (job type + postcode)
- Confirm follow-up time
03
The real win
Consistency. If you reply fast 80% of the time, you beat competitors who reply fast “sometimes”.
- One inbox (WhatsApp / CRM)
- Simple triage: fit vs not fit
- Book in the first conversation
First-touch messages (copy/paste)
Keep it short. Confirm you’re real. Ask one clarifying question. Offer the next step.
WhatsApp (default)
- Hi {{first_name}} — it’s {{your_name}} from {{business}}. Thanks for the enquiry.
- Quick one: is this for {{job_type}} at {{postcode_or_town}}?
- If yes, I can call you now (2 mins) or book a time today — what suits?
SMS (if WhatsApp isn’t possible)
- Hi {{first_name}}, it’s {{your_name}} at {{business}}. Got your enquiry — thanks.
- Is it for {{job_type}} in {{postcode_or_town}}?
- I can call now or book a slot today — reply with “call” or a time.
Don’t skip this
If you’re using Lead Ads, do not wait for email. Use instant routing. If you’re using a landing page, keep forms short and send an immediate confirmation message.
Explore niche pages
Apply the same speed-to-lead system to any industry page below.